Contact Us

We love to hear from you, so if there’s anything you’d like to ask us, we’re here and ready to help in every way we can.

If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call them directly.

If you’d like help with your COS Online order, call us:

0344 249 20 79 (Landline call charges apply from the UK. Rates vary depending on provider.)

Email us:

COS Online Customer Service Opening Hours
Monday - Friday: 08:00 – 21:00 GMT
Saturday: 09:00 – 18:00 GMT
Sunday: 09:00 – 17:00 GMT

Festive Season Opening Hours
24th December: 09:00 – 17:00 GMT
25th December: Closed
26th December: 09:00 – 17:00 GMT
31st December: 09:00 – 17:00 GMT
1st January: 09:00 – 17:00 GMT