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Our returns are free and easy. We hope you will love everything that you order from us but if something isn’t quite right, you have up to thirty (30) days from the purchase date to return your item(s) for a full refund to the original payment method for the order.

HOLIDAY RETURNS – COS is making your holiday shopping easier: You now have until January 24th, 2021 to return all full-price items* purchased online and in-store between November 1st and December 24th, 2020.
*Sale and promotional items are excluded and remain subject to our regular returns policy.

New return form
If you need a replacement returns note, you can find this here. If you are missing the self-adhesive return label from your parcel, please contact customer service.