Content of the page


Please note, order processing and returns may take longer than usual right now. We’re working as fast as we can to get everything ready for you, and we will let you know by email when it’s on the way. Thank you for your patience during this busy time, and - as always - for shopping with COS.

RETURNS AND REFUNDS POLICY

Our returns are free and easy. We hope you will love everything that you order from us but if something isn’t quite right, you have up to thirty (30) days from the purchase date to return your item(s) for a full refund to the original payment method for the order.

This festive season, we’ve extended our returns period, offering more flexible returns. All items purchased between 11/3/21 and 12/24/2021 can be returned up until and including 1/31/22.

 

New return form
If you need a replacement returns note, you can find this here. If you are missing the self-adhesive return label from your parcel, please contact customer service.