During this difficult time, the safety of our customers and COS staff members worldwide is our highest priority.
We are closely monitoring updates in order to act quickly and following advice from the World Health Organisation and local authorities.
Please check our store locator for up to date opening times.
Our online store is currently operating as normal, with high safety measures being taken at our warehouse. However due to the current restrictions, you may experience some delays in delivery. To make sure you have enough time to return your item, we have extended our returns and refunds policy.
You can find out more information for your country on our delivery information and returns & refunds pages.
Please note: we are currently busier than usual and responses from customer service may take longer than normal. Our team are working hard to look into every enquiry and will get back to you as soon as possible. Thank you for your patience during this busy time.
KONTAKT
Wir freuen uns sehr, von Ihnen zu hören und stehen Ihnen für Fragen, sehr gerne telefonisch zur Verfügung .
Wenn Sie Fragen über eines unserer Geschäfte haben, verwenden Sie bitte unseren store locator um die benötigten Kontaktdaten zu ermitteln. Somit können Sie direkt dort anrufen oder schriftlich Kontakt aufnehmen.
Sollten Sie Hilfe bei Ihrer COS online Bestellung benötigen, rufen Sie bitte unser deutschsprachiges Team an:
0800 400084 (Kostenfrei, nur für Österreich)
Gerne können Sie uns eine E-Mail schicken:
kundenservice.at@cosstores.com
Fragen zu deiner Zahlung mit Klarna? Bitte wende dich direkt an Klarna.
COS Online Kundenservice Öffnungszeiten:
Montag bis Freitag: 09:00 – 17:00 CET
Samstag: 09:00 – 13:00 CET
Sonntag: 09:00 – 13:00 CET
CONTACT US
We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can.
If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call or write to them directly.
If you’d like help with your COS Online order, please call our French and Dutch-speaking customer service team:
0800 62442 (numéro gratuit)
For questions regarding your Klarna payment, please contact Klarna directly.
Send us an e-mail:
serviceclients.be@cosstores.com (French speaking team)
klantenservice.be@cosstores.com (Dutch speaking team)
COS Online Customer Service Opening Hours:
Monday - Friday: 09:00 – 17:00 CET
Saturday: 09:00 – 13:00 CET
Sunday: 09:00 – 13:00 CET
Due to COVID-19, our phonelines are closed at the minute. However, we are still available to help you on email.
We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can.
If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call or write to them directly.
If you’d like help with your COS Online order, please call our English speaking team:
0249 170 78 (Landline call charges apply from Bulgaria. Rates vary depending on provider.)
For questions regarding your Klarna payment, please contact Klarna directly.
Send us an e-mail:
customerservice@cosstores.com
COS Online Customer Service Opening Hours:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
Due to COVID-19, our phonelines are closed at the minute. However, we are still available to help you on email.
We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can.
If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call or write to them directly.
If you’d like help with your COS Online order, please call our English speaking team:
0177 764 43 (Landline call charges apply from Croatia. Rates vary depending on provider.)
For questions regarding your Klarna payment, please contact Klarna directly.
Send us an e-mail:
customerservice@cosstores.com
COS Online Customer Service Opening Hours:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
CONTACT US
Due to COVID-19, our phonelines are closed at the minute. However, we are still available to help you on email.
We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can.
If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call or write to them directly.
If you’d like help with your COS Online order, please call our English speaking team:
+44 344 249 20 79 (International call charges apply. Rates vary between providers.)
For questions regarding your Klarna payment, please contact Klarna directly.
Send us an e-mail:
customerservice@cosstores.com
COS Online Customer Service Opening Hours:
Monday - Friday: 10:00 – 19:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
Due to COVID-19, our phonelines are closed at the minute. However, we are still available to help you on email.
We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can.
If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call or write to them directly.
If you’d like help with your COS Online order, please call our English speaking team:
0222 324 81 (Landline call charges apply from Cyprus. Rates vary depending on provider.)
For questions regarding your Klarna payment, please contact Klarna directly.
Send us an e-mail:
customerservice@cosstores.com
COS Online Customer Service Opening Hours:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
CONTACT US
Due to COVID-19, our phonelines are closed at the minute. However, we are still available to help you on email.
We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can.
If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call or write to them directly.
If you’d like help with your COS Online order, please call our English speaking team:
+45 78775353 (Landline call charges apply from Denmark. Rates vary between providers.)
For questions regarding your Klarna payment, please contact Klarna directly.
Send us an e-mail:
customerservice@cosstores.com
COS Online Customer Service Opening Hours:
Monday - Friday: 10:00 – 19:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
Due to COVID-19, our phonelines are closed at the minute. However, we are still available to help you on email.
We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can.
If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call or write to them directly.
If you’d like help with your COS Online order, please call our English speaking team:
0660 50 38 (Landline call charges apply from Estonia. Rates vary depending on provider.)
For questions regarding your Klarna payment, please contact Klarna directly.
Send us an e-mail:
customerservice@cosstores.com
COS Online Customer Service Opening Hours:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
CONTACT US
Due to COVID-19, our phonelines are closed at the minute. However, we are still available to help you on email.
We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can.
If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call or write to them directly.
If you’d like help with your COS Online order, please call our English speaking team:
+358 (0) 2 4808 4331 (Landline call charges apply from Finland. Rates vary between providers.)
For questions regarding your Klarna payment, please contact Klarna directly.
Send us an e-mail:
customerservice@cosstores.com
COS Online Customer Service Opening Hours
Monday - Friday: 11:00 – 20:00 CET (12:00 – 21:00 EET)
Saturday: 10:00 – 19:00 CET (11:00 – 20:00 EET)
Sunday: 10:00 – 18:00 CET (11:00 – 19:00 EET)
CONTACTEZ-NOUS
Nous sommes à votre service. Si vous avez besoin d’un renseignement, nous sommes accessibles par téléphone et prêt à vous aider dans la possibilité de nos moyens.
Si vous avez des questions concernant un de nos magasins, en utilisant le localisateur de magasin store locator, vous trouverez les informations nécessaires afin de les contacter par téléphone ou courrier.
Si vous désirez de l’aide avec votre commande COS en ligne, vous pouvez contacter notre équipe francophone au:
0805 981188 (appel gratuit)
Pour toute question concernant votre paiement Klarna, veuillez contacter Klarna directement.
Envoyez-nous un email :
serviceclients.fr@cosstores.com
Heures d’ouvertures du service clientèle COS en ligne:
Lundi au Vendredi: 09:00 – 17:00 CET
Samedi: 09:00 – 13:00 CET
Dimanche: 09:00 – 13:00 CET
KONTAKT
Unsere Telefonleitungen sind zurzeit geschlossen, Sie können uns jedoch über die anderen üblichen Kontaktmöglichkeiten erreichen.
Wenn Sie Fragen über eines unserer Geschäfte haben, verwenden Sie bitte unseren store locator um die benötigten Kontaktdaten zu ermitteln. Somit können Sie direkt dort anrufen oder schriftlich Kontakt aufnehmen.
Sollten Sie Hilfe bei Ihrer COS online Bestellung benötigen, rufen Sie bitte unser deutschsprachiges Team an:
0800 8006606 (Kostenfrei, nur für Deutschland)
Fragen zu deiner Zahlung mit Klarna? Bitte wende dich direkt an Klarna.
Gerne können Sie uns eine E-Mail schicken:
kundenservice.de@cosstores.com
COS Online Kundenservice Öffnungszeiten:
Montag bis Freitag: 09:00 – 17:00 CET
Samstag: 09:00 – 13:00 CET
Sonntag: 09:00 – 13:00 CET
Due to COVID-19, our phonelines are closed at the minute. However, we are still available to help you on email.
We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can.
If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call or write to them directly.
If you’d like help with your COS Online order, please call our English speaking team:
0211 198 47 47 (Landline call charges apply from Greece. Rates vary depending on provider.)
For questions regarding your Klarna payment, please contact Klarna directly.
Send us an e-mail:
customerservice@cosstores.com
COS Online Customer Service Opening Hours:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
CONTACT US
Due to COVID-19, our phonelines are closed at the minute. However, we are still available to help you on email.
We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can.
If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call or write to them directly.
If you’d like help with your COS Online order, please call our English speaking team:
+44 344 249 20 79 (International call charges apply. Rates vary between providers.)
For questions regarding your Klarna payment, please contact Klarna directly.
Send us an e-mail:
customerservice@cosstores.com
COS Online Customer Service Opening Hours:
Monday - Friday: 10:00 – 19:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
CONTACT US
Due to COVID-19, our phonelines are closed at the minute. However, we are still available to help you on email.
We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can.
If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call or write to them directly.
If you’d like help with your COS Online order, please us:
+44 344 249 20 79 (International call charges apply. Rates vary between providers.)
For questions regarding your Klarna payment, please contact Klarna directly.
Send us an e-mail:
customerservice@cosstores.com
COS Online Customer Service Opening Hours
Monday - Friday: 09:00 – 18:00 GMT
Saturday: 09:00 – 18:00 GMT
Sunday: 09:00 – 17:00 GMT
CONTATTACI
Siamo felici di sentire la Vostra opinione e se c’è qualcosa che desiderate chiederci siamo qui pronti per aiutarVi in ogni modo.
Nel caso abbiate qualche domanda riguardante uno dei nostri punti vendita Vi suggeriamo di utilizzare lo store locator dove troverete le informazioni relative ad ogni punto vendita, di modo che possiate chiamare o scrivere direttamente.
Nel caso desideriate un aiuto riguardo al Vostro ordine COS on-line Vi invitiamo a chiamare il nostro servizio clienti in italiano:
800 599188 (numero gratuito)
Per domande riguardo ai tuoi pagamenti attraverso Klarna, ti invitiamo a contattarli direttamente.
Se volete inviarci una e-mail:
servizioclienti.it@cosstores.com
Gli Orari di Apertura del Servizio Clienti On-line di COS:
Lunedì - Venerdì: 09:00 – 17:00 TEC
Sabato: 09:00 – 13:00 TEC
Domenica: 09:00 – 13:00 TEC
Due to COVID-19, our phonelines are closed at the minute. However, we are still available to help you on email.
We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can.
If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call or write to them directly.
If you’d like help with your COS Online order, please call our English speaking team:
0686 882 57 (Landline call charges apply from Latvia. Rates vary depending on provider.)
For questions regarding your Klarna payment, please contact Klarna directly.
Send us an e-mail:
customerservice@cosstores.com
COS Online Customer Service Opening Hours:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
Due to COVID-19, our phonelines are closed at the minute. However, we are still available to help you on email.
We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can.
If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call or write to them directly.
If you’d like help with your COS Online order, please call our English speaking team:
0521 401 75 (Landline call charges apply from Lithuania. Rates vary depending on provider.)
For questions regarding your Klarna payment, please contact Klarna directly.
Send us an e-mail:
customerservice@cosstores.com
COS Online Customer Service Opening Hours:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
Due to COVID-19, our phonelines are closed at the minute. However, we are still available to help you on email.
We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can.
If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call or write to them directly.
If you’d like help with your COS Online order, please call our German and French-speaking customer service team:
0278 673 19 (Landline call charges apply from Luxemburg. Rates vary depending on provider.)
For questions regarding your Klarna payment, please contact Klarna directly.
Send us an e-mail:
kundenservice.lu@cosstores.com (German speaking team)
serviceclient.lu@cosstores.com (French speaking team)
COS Online Customer Service Opening Hours:
Monday - Friday: 08:00 – 21:00 CET
Saturday and Sunday: 09:00 – 17:00 CET
NEEM CONTACT MET ONS OP
Mocht je vragen hebben dan helpen we je heel graag verder.
Heb je een vraag over een van onze filialen? Open dan de store locator op de website, daar vind je alle contactgegevens terug.
Mocht je hulp nodig hebben bij je online COS bestelling, neem dan contact op met ons Nederlandstalige team:
0900-0400454 (€ 0,075 per gesprek)
Voor vragen over uw Klarna-betaling neemt u rechtstreeks contact op met Klarna.
Stuur ons een e-mail:
klantenservice.nl@cosstores.com
Openingstijden COS online-klantenservice:
Maandag tot Vrijdag: 09:00 – 17:00 CET
Zaterdag: 09:00 – 13:00 CET
Zondag: 09:00 – 13:00 CET
CONTACT US
Due to COVID-19, our phonelines are closed at the minute. However, we are still available to help you on email.
We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can.
If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call or write to them directly.
If you’d like help with your COS Online order, please call our English speaking team:
23966555 (International call charges apply. Rates vary between providers.)
For questions regarding your Klarna payment, please contact Klarna directly.
Send us an e-mail:
customerservice@cosstores.com
COS Online Customer Service Opening Hours:
Monday - Friday: 10:00 – 19:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
CONTACT US
Due to COVID-19, our phonelines are closed at the minute. However, we are still available to help you on email.
We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can.
If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call or write to them directly.
If you’d like help with your COS Online order, please call our English speaking team:
+44 344 249 20 79 (International call charges apply. Rates vary between providers.)
For questions regarding your Klarna payment, please contact Klarna directly.
Send us an e-mail:
customerservice@cosstores.com
COS Online Customer Service Opening Hours:
Monday - Friday: 10:00 – 19:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
CONTACT US
Due to COVID-19, our phonelines are closed at the minute. However, we are still available to help you on email.
We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can.
If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call or write to them directly.
If you’d like help with your COS Online order, please call our English speaking team:
+44 344 249 20 79 (International call charges apply. Rates vary between providers.)
For questions regarding your Klarna payment, please contact Klarna directly.
Send us an e-mail:
customerservice@cosstores.com
COS Online Customer Service Opening Hours
Monday - Friday: 09:00 – 18:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
Due to COVID-19, our phonelines are closed at the minute. However, we are still available to help you on email.
We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can.
If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call or write to them directly.
If you’d like help with your COS Online order, please call our English speaking team:
0316 301 764 (Landline call charges apply from Romania. Rates vary depending on provider.)
For questions regarding your Klarna payment, please contact Klarna directly.
Send us an e-mail:
customerservice@cosstores.com
COS Online Customer Service Opening Hours:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
CONTACT US
Due to COVID-19, our phonelines are closed at the minute. However, we are still available to help you on email.
We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can.
If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call or write to them directly.
If you’d like help with your COS Online order, please call our English speaking team:
+44 344 249 20 79 (International call charges apply. Rates vary between providers.)
For questions regarding your Klarna payment, please contact Klarna directly.
Send us an e-mail:
customerservice@cosstores.com
COS Online Customer Service Opening Hours
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
CONTACT US
Due to COVID-19, our phonelines are closed at the minute. However, we are still available to help you on email.
We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can.
If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call or write to them directly.
If you’d like help with your COS Online order, please call our English speaking team:
+44 344 249 20 79 (International call charges apply. Rates vary between providers.)
For questions regarding your Klarna payment, please contact Klarna directly.
Send us an e-mail:
customerservice@cosstores.com
COS Online Customer Service Opening Hours:
Monday - Friday: 10:00 – 19:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
CONTACTE CON NOSOTROS
Nos encanta ayudar a nuestros clientes en todo lo que nos sea posible. Si tiene cualquier pregunta, estamos a su disposición tanto por teléfono como por correo electrónico.
Si tiene dudas o preguntas sobre nuestros establecimientos, haga clic en la página principal sobre store locator. En dicha sección encontrará la información de contacto para hablar directamente con el personal de los establecimientos.
Si necesita ayuda con su pedido realizado en COS online, puede contactar con nuestro equipo hispanohablante de las siguientes maneras:
Llámenos por teléfono:
91 123 50 88 (coste: llamada local a fijo)
Si tienes cualquier pregunta sobre tu pago a través de Klarna, no dudes en ponerte en contacto con ellos directamente.
Envíenos un correo electrónico:
atencioncliente.es@cosstores.com
Horario de Atención al Cliente de COS:
De lunes a viernes: de 9 a 17 h
Sábado: de 9 a 13 h
Domingo: de 9 a 13 h
CONTACT US
Due to COVID-19, our phonelines are closed at the minute. However, we are still available to help you on email.
We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can.
If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call or write to them directly.
If you’d like help with your COS Online order, please call our English speaking team:
+46 (0) 771-400401 (Landline call charges apply from Sweden. Rates vary between providers.)
For questions regarding your Klarna payment, please contact Klarna directly.
Send us an e-mail:
customerservice@cosstores.com
COS Online Customer Service Opening Hours
Monday - Friday: 10:00 – 19:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
CONTACT US
Due to COVID-19, our phonelines are closed at the minute. However, we are still available to help you on email.
We love to hear from you, so if there’s anything you’d like to ask us, we’re here and ready to help in every way we can.
If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call them directly.
If you’d like help with your COS Online order, call us:
0344 249 20 79 (Landline call charges apply from the UK. Rates vary depending on provider.)
For questions regarding your Klarna payment, please contact Klarna directly.
Email us:
customerservice@cosstores.com
COS Online Customer Service Opening Hours
Monday - Friday: 09:00 – 18:00 GMT
Saturday: 09:00 – 18:00 GMT
Sunday: 09:00 – 17:00 GMT