You can find out more information for your country on our delivery information and returns & refunds pages.
The safety of our customers and COS staff members worldwide is our highest priority. We are closely monitoring updates in order to act quickly and following advice from the World Health Organisation and local authorities.
Please check our store locator for up to date opening times.
Our customer service teams are currently experiencing a delay in response. We thank you for your patience. We are doing everything we can to get back to you as soon as possible.
KONTAKT
Wir freuen uns sehr, von Ihnen zu hören und stehen Ihnen für Fragen, sehr gerne telefonisch zur Verfügung.
Wenn Sie Fragen über eines unserer Geschäfte haben, verwenden Sie bitte unseren store locator um die benötigten Kontaktdaten zu ermitteln. Somit können Sie direkt dort anrufen oder schriftlich Kontakt aufnehmen.
Sollten Sie Hilfe bei Ihrer COS online Bestellung benötigen, rufen Sie bitte unser deutschsprachiges Team an:
0800 400084 (Kostenfrei, nur für Österreich)
Telefonischer Support – Öffnungszeiten
Montag – Freitag 08:00 – 21:00 Uhr MEZ
Samstag 09:00 – 17:00 Uhr MEZ
Sonntag 09:00 – 17:00 Uhr MEZ
Gerne können Sie uns eine E-Mail schicken:
kundenservice.at@cosstores.com
Fragen zu deiner Zahlung mit Klarna? Bitte wende dich direkt an Klarna.
Kundenservice – Öffnungszeiten:
Montag bis Freitag: 09:00 – 22:00 Uhr MEZ
Samstag: 10:00 – 19:00 Uhr MEZ
Sonntag: 10:00 – 18:00 Uhr MEZ
CONTACT US
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
The quickest way is to send us a message on Facebook.
Alternatively, you can call our French and Dutch-speaking customer service team on 0800 62442 (numéro gratuit). Or write to us at:
serviceclients.be@cosstores.com (French speaking team)
klantenservice.be@cosstores.com (Dutch speaking team)
To contact one of our stores directly, you can find the details of your nearest COS using the Store Locator.
If you have a question about your payment, please get in touch with Klarna.
We are open:
Monday - Friday: 08:00 – 21:00 CET
Saturday: 09:00 – 17:00 CET
Sunday: 09:00 – 17:00 CET
CONTACT US
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
The quickest way is to send us a message on Facebook.
Alternatively, you can call us on 0249 170 78 (Landline charges from Bulgaria apply. Rates vary depending on provider). Or write to us at customerservice@cosstores.com
To contact one of our stores directly, you can find the details of your nearest COS using the Store Locator.
If you have a question about your payment, please get in touch with Klarna.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
CONTACT US
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
The quickest way is to send us a message on Facebook.
Alternatively, you can call us on 0177 764 43 (Landline charges from Croatia apply. Rates vary depending on provider). Or write to us at customerservice@cosstores.com
To contact one of our stores directly, you can find the details of your nearest COS using the Store Locator.
If you have a question about your payment, please get in touch with Klarna.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
CONTACT US
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
The quickest way is to send us a message on Facebook.
Alternatively, you can call us on +44 344 249 20 79 (International call charges apply. Rates vary depending on provider). Or write to us at customerservice@cosstores.com
To contact one of our stores directly, you can find the details of your nearest COS using the Store Locator.
If you have a question about your payment, please get in touch with Klarna.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
CONTACT US
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
The quickest way is to send us a message on Facebook.
Alternatively, you can call us on 0222 324 81 (Landline charges from Cyprus apply. Rates vary depending on provider). Or write to us at customerservice@cosstores.com
To contact one of our stores directly, you can find the details of your nearest COS using the Store Locator.
If you have a question about your payment, please get in touch with Klarna.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
CONTACT US
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
The quickest way is to send us a message on Facebook.
Alternatively, you can call us on +45 78775353 (Landline charges from Denmark apply. Rates vary depending on provider). Or write to us at customerservice@cosstores.com
To contact one of our stores directly, you can find the details of your nearest COS using the Store Locator.
If you have a question about your payment, please get in touch with Klarna.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
CONTACT US
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
The quickest way is to send us a message on Facebook.
Alternatively, you can call us on 0660 50 38 (Landline charges from Estonia apply. Rates vary depending on provider). Or write to us at customerservice@cosstores.com
To contact one of our stores directly, you can find the details of your nearest COS using the Store Locator.
If you have a question about your payment, please get in touch with Klarna.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
CONTACT US
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
The quickest way is to send us a message on Facebook.
Alternatively, you can call us on +358 (0) 2 4808 4331 (Landline charges from Finland apply. Rates vary depending on provider). Or write to us at customerservice@cosstores.com
To contact one of our stores directly, you can find the details of your nearest COS using the Store Locator.
If you have a question about your payment, please get in touch with Klarna.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
CONTACTEZ-NOUS
Nous sommes à votre service. Si vous avez besoin d’un renseignement, nous sommes accessibles par téléphone et prêt à vous aider dans la possibilité de nos moyens.
Si vous avez des questions concernant un de nos magasins, en utilisant le localisateur de magasin store locator, vous trouverez les informations nécessaires afin de les contacter par téléphone ou courrier.
Si vous désirez de l’aide avec votre commande COS en ligne, vous pouvez contacter notre équipe francophone au:
0805 981188 (appel gratuit)
Assistance téléphonique – heures d’ouverture
Lundi – vendredi 08:00 – 21:00 h
Samedi 09:00 – 17:00 h
Dimanche 09:00 – 17:00 h
Pour toute question concernant votre paiement Klarna, veuillez contacter Klarna directement.
Envoyez-nous un email :
serviceclients.fr@cosstores.com
Service client – heures d’ouverture:
Lundi au Vendredi: 09:00 – 22:00 h
Samedi: 10:00 – 19:00 h
Dimanche: 10:00 – 18:00 h
KONTAKT
Wir freuen uns sehr, von Ihnen zu hören und stehen Ihnen für Fragen, sehr gerne telefonisch zur Verfügung
Wenn Sie Fragen über eines unserer Geschäfte haben, verwenden Sie bitte unseren store locator um die benötigten Kontaktdaten zu ermitteln. Somit können Sie direkt dort anrufen oder schriftlich Kontakt aufnehmen.
Sollten Sie Hilfe bei Ihrer COS online Bestellung benötigen, rufen Sie bitte unser deutschsprachiges Team an:
0800 8006606 (Kostenfrei, nur für Deutschland)
Telefonischer Support – Öffnungszeiten
Montag – Freitag 08:00 – 21:00 Uhr MEZ
Samstag 09:00 – 17:00 Uhr MEZ
Sonntag 09:00 – 17:00 Uhr MEZ
Fragen zu deiner Zahlung mit Klarna? Bitte wende dich direkt an Klarna.
Gerne können Sie uns eine E-Mail schicken:
kundenservice.de@cosstores.com
Kundenservice – Öffnungszeiten:
Montag bis Freitag: 09:00 – 22:00 Uhr MEZ
Samstag: 10:00 – 19:00 Uhr MEZ
Sonntag: 10:00 – 18:00 Uhr MEZ
CONTACT US
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
The quickest way is to send us a message on Facebook.
Alternatively, you can call us on 0211 198 47 47 (Landline charges from Greece apply. Rates vary depending on provider). Or write to us at customerservice@cosstores.com
To contact one of our stores directly, you can find the details of your nearest COS using the Store Locator.
If you have a question about your payment, please get in touch with Klarna.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
CONTACT US
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
The quickest way is to send us a message on Facebook.
Alternatively, you can call us on +44 344 249 20 79 (International call charges apply. Rates vary depending on provider). Or write to us at customerservice@cosstores.com
To contact one of our stores directly, you can find the details of your nearest COS using the Store Locator.
If you have a question about your payment, please get in touch with Klarna.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
CONTACT US
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
The quickest way is to send us a message on Facebook.
Alternatively, you can call us on +44 344 249 20 79 (International call charges apply. Rates vary depending on provider). Or write to us at customerservice@cosstores.com
To contact one of our stores directly, you can find the details of your nearest COS using the Store Locator.
If you have a question about your payment, please get in touch with Klarna.
We are open:
Monday - Friday: 08:00 – 21:00 BST
Saturday: 09:00 – 18:00 BST
Sunday: 09:00 – 17:00 BST
CONTATTACI
Siamo felici di sentire la Vostra opinione e se c’è qualcosa che desiderate chiederci siamo qui pronti per aiutarVi in ogni modo.
Nel caso abbiate qualche domanda riguardante uno dei nostri punti vendita Vi suggeriamo di utilizzare lo store locator dove troverete le informazioni relative ad ogni punto vendita, di modo che possiate chiamare o scrivere direttamente.
Nel caso desideriate un aiuto riguardo al Vostro ordine COS on-line Vi invitiamo a chiamare il nostro servizio clienti in italiano:
800 599188 (numero gratuito)
Per domande riguardo ai tuoi pagamenti attraverso Klarna, ti invitiamo a contattarli direttamente.
Se volete inviarci una e-mail:
servizioclienti.it@cosstores.com
Servizio clienti – Orari:
Lunedì - Venerdì: 09:00 – 21:00 TEC
Sabato: 09:00 – 17:00 TEC
Domenica: 09:00 – 17:00 TEC
CONTACT US
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
The quickest way is to send us a message on Facebook.
Alternatively, you can call us on 0686 882 57 (landline call charges apply from Latvia. Rates vary depending on provider). Or write to us at customerservice@cosstores.com
To contact one of our stores directly, you can find the details of your nearest COS using the Store Locator.
If you have a question about your payment, please get in touch with Klarna.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
CONTACT US
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
The quickest way is to send us a message on Facebook.
Alternatively, you can call us on 0521 401 75 (landline call charges apply from Lithuania. Rates vary depending on provider). Or write to us at customerservice@cosstores.com
To contact one of our stores directly, you can find the details of your nearest COS using the Store Locator.
If you have a question about your payment, please get in touch with Klarna.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
CONTACT US
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
The quickest way is to send us a message on Facebook.
Alternatively, you can call us on 0278 673 19 (landline call charges apply from Luxemburg. Rates vary depending on provider). Or write to us at:
kundenservice.lu@cosstores.com (German speaking team)
serviceclient.lu@cosstores.com (French speaking team)
To contact one of our stores directly, you can find the details of your nearest COS using the Store Locator.
If you have a question about your payment, please get in touch with Klarna.
We are open:
Monday - Friday: 08:00 – 21:00 CET
Saturday: 09:00 – 17:00 CET
Sunday: 09:00 – 17:00 CET
NEEM CONTACT MET ONS OP
Mocht je vragen hebben dan helpen we je heel graag verder.
Heb je een vraag over een van onze filialen? Open dan de store locator op de website, daar vind je alle contactgegevens terug.
Mocht je hulp nodig hebben bij je online COS bestelling, neem dan contact op met ons Nederlandstalige team:
0900-0400454 (€ 0,075 per gesprek)
Voor vragen over uw Klarna-betaling neemt u rechtstreeks contact op met Klarna.
Stuur ons een e-mail:
klantenservice.nl@cosstores.com
Klantenservice – Openingstijden:
Maandag tot Vrijdag: 08:00 – 21:00 CET
Zaterdag: 09:00 – 17:00 CET
Zondag: 09:00 – 17:00 CET
CONTACT US
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
The quickest way is to send us a message on Facebook.
Alternatively, you can call us on 23966555 (landline call charges apply from Norway. Rates vary depending on provider). Or write to us at customerservice@cosstores.com
To contact one of our stores directly, you can find the details of your nearest COS using the Store Locator.
If you have a question about your payment, please get in touch with Klarna.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
CONTACT US
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
The quickest way is to send us a message on Facebook.
Alternatively, you can call us on +44 344 249 20 79 (landline call charges apply from Poland. Rates vary depending on provider). Or write to us at customerservice@cosstores.com
To contact one of our stores directly, you can find the details of your nearest COS using the Store Locator.
If you have a question about your payment, please get in touch with Klarna.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
CONTACT US
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
The quickest way is to send us a message on Facebook.
Alternatively, you can call us on +44 344 249 20 79 (landline call charges apply from Portugal. Rates vary depending on provider). Or write to us at customerservice@cosstores.com
To contact one of our stores directly, you can find the details of your nearest COS using the Store Locator.
If you have a question about your payment, please get in touch with Klarna.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
CONTACT US
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
The quickest way is to send us a message on Facebook.
Alternatively, you can call us on 0316 301 764 (landline call charges apply from Romania. Rates vary depending on provider). Or write to us at customerservice@cosstores.com
To contact one of our stores directly, you can find the details of your nearest COS using the Store Locator.
If you have a question about your payment, please get in touch with Klarna.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
CONTACT US
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
The quickest way is to send us a message on Facebook.
Alternatively, you can call us on +44 344 249 20 79 (landline call charges apply from Slovakia. Rates vary depending on provider). Or write to us at customerservice@cosstores.com
To contact one of our stores directly, you can find the details of your nearest COS using the Store Locator.
If you have a question about your payment, please get in touch with Klarna.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
CONTACT US
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
The quickest way is to send us a message on Facebook.
Alternatively, you can call us on +44 344 249 20 79 (landline call charges apply from Slovenia. Rates vary depending on provider). Or write to us at customerservice@cosstores.com
To contact one of our stores directly, you can find the details of your nearest COS using the Store Locator.
If you have a question about your payment, please get in touch with Klarna.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
CONTACTE CON NOSOTROS
Nos encanta ayudar a nuestros clientes en todo lo que nos sea posible. Si tiene cualquier pregunta, estamos a su disposición tanto por teléfono como por correo electrónico.
Si tiene dudas o preguntas sobre nuestros establecimientos, haga clic en la página principal sobre store locator. En dicha sección encontrará la información de contacto para hablar directamente con el personal de los establecimientos.
Si necesita ayuda con su pedido realizado en COS online, puede contactar con nuestro equipo hispanohablante de las siguientes maneras:
Llámenos por teléfono:
91 123 50 88 (coste: llamada local a fijo)
Si tienes cualquier pregunta sobre tu pago a través de Klarna, no dudes en ponerte en contacto con ellos directamente.
Envíenos un correo electrónico:
atencioncliente.es@cosstores.com
Atención al cliente – Horario de apertura:
De lunes a viernes: 08:00 – 21:00 h
Sábado: 09:00 – 17:00 h
Domingo: 09:00 – 17:00 h
CONTACT US
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
Our customer service is provided in Swedish:
The quickest way to get in touch is to call us on +46844688811.
Calls are free of charge. Our goal is to answer your call within 2 minutes.
Alternatively you can write to us at kundservice.se@cosstores.com
To contact one of our stores directly, you can find the details of your nearest COS using the Store Locator.
If you have a question about your payment, please get in touch with Klarna.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
CONTACT US
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
The quickest way is to send us a message on Facebook.
Alternatively, you can call us on +41 43 508 2111 (landline call charges apply from Switzerland. Rates vary depending on provider). Or write to us at:
kundenservice.ch@cosstores.com (German speaking team)
serviceclient.ch@cosstores.com (French speaking team)
servizioclienti.ch@cosstores.com (Italian speaking team)
To contact one of our stores directly, you can find the details of your nearest COS using the Store Locator.
If you have a question about your payment, please get in touch with Klarna.
We are open:
Monday - Friday: 08:00 – 21:00 CET
Saturday: 09:00 – 17:00 CET
Sunday: 09:00 – 17:00 CET
CONTACT US
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
The quickest way is to send us a message on Facebook or using the live chat function on our website (Monday – Friday: 08:00 – 20:30 GMT, Saturday: 09:00 - 17:30 GMT and Sunday: 09:00 - 16:30 GMT).
Alternatively, you can call us on 0344 249 20 79 (landline call charges apply from the UK. Rates vary depending on provider). Or write to us at customerservice@cosstores.com
To contact one of our stores directly, you can find the details of your nearest COS using the Store Locator.
If you have a question about your payment, please get in touch with Klarna.
We are open:
Monday - Friday: 08:00 – 21:00 BST
Saturday: 09:00 – 18:00 BST
Sunday: 09:00 – 17:00 BST