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    CUSTOMER SERVICE

    CONTACT INFORMATION
     

     

    Austria

    KONTAKT

    Wir freuen uns sehr, von Ihnen zu hören und stehen Ihnen für Fragen, sehr gerne telefonisch zur Verfügung .

    Wenn Sie Fragen über eines unserer Geschäfte haben, verwenden Sie bitte unseren store locator um die benötigten Kontaktdaten zu ermitteln. Somit können Sie direkt dort anrufen oder schriftlich Kontakt aufnehmen.

    Sollten Sie Hilfe bei Ihrer COS online Bestellung benötigen, rufen Sie bitte unser deutschsprachiges Team an:
    0800 400084 (Kostenfrei, nur für Österreich)

    Gerne können Sie uns eine E-Mail schicken:
    kundenservice.at@cosstores.com
     

    For questions regarding your Klarna payment, please contact Klarna directly.
     

    COS Online Kundenservice Öffnungszeiten:
    Montag bis Freitag: 08:00 – 21:00 CET
    Samstag: 09:00 – 17:00 CET
    Sonntag: 09:00 – 17:00 CET

    Belgium

    CONTACT US

    We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can.

    If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call or write to them directly.

    If you’d like help with your COS Online order, please call our French and Dutch-speaking customer service team:
    0800 62442 (numéro gratuit)

    For questions regarding your Klarna payment, please contact Klarna directly.


    Send us an e-mail:
    serviceclients.be@cosstores.com (French speaking team)
    klantenservice.be@cosstores.com (Dutch speaking team)

    COS Online Customer Service Opening Hours:
    Monday - Friday: 08:00 – 21:00 CET
    Saturday: 09:00 – 17:00 CET
    Sunday: 09:00 – 17:00 CET

    CZECH REPUBLIC

    CONTACT US

    We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can.

    If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call or write to them directly.

    If you’d like help with your COS Online order, please call our English speaking team:

     +44 344 249 20 79 (International call charges apply. Rates vary between providers.)

    For questions regarding your Klarna payment, please contact Klarna directly.

    Send us an e-mail:

    customerservice@cosstores.com

    COS Online Customer Service Opening Hours:
    Monday - Friday: 09:00 – 22:00 CET
    Saturday: 10:00 – 19:00 CET
    Sunday: 10:00 – 18:00 CET

    Denmark

    CONTACT US

    We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can.

    If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call or write to them directly.

    If you’d like help with your COS Online order, please call our English speaking team:
    +45 78775353 (Landline call charges apply from Denmark. Rates vary between providers.)

    For questions regarding your Klarna payment, please contact Klarna directly.

    Send us an e-mail:
    customerservice@cosstores.com

    COS Online Customer Service Opening Hours:
    Monday - Friday: 09:00 – 22:00 CET
    Saturday: 10:00 – 19:00 CET
    Sunday: 10:00 – 18:00 CET

    Finland

    CONTACT US

    We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can.

    If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call or write to them directly.

    If you’d like help with your COS Online order, please call our English speaking team:
    +358 (0) 2 4808 4331 (Landline call charges apply from Finland. Rates vary between providers.)

    For questions regarding your Klarna payment, please contact Klarna directly.

    Send us an e-mail:
    customerservice@cosstores.com

    COS Online Customer Service Opening Hours
    Monday - Friday: 09:00 – 22:00 CET (10:00 – 23:00 EET)
    Saturday: 10:00 – 19:00 CET (11:00 – 20:00 EET)
    Sunday: 10:00 – 18:00 CET (11:00 – 19:00 EET)

    France

    CONTACTEZ-NOUS

    Nous sommes à votre service. Si vous avez besoin d’un renseignement, nous sommes accessibles par téléphone et prêt à vous aider dans la possibilité de nos moyens.

    Si vous avez des questions concernant un de nos magasins, en utilisant le localisateur de magasin store locator, vous trouverez les informations nécessaires afin de les contacter par téléphone ou courrier.

    Si vous désirez de l’aide avec votre commande COS en ligne, vous pouvez contacter notre équipe francophone au:
    0805 981188 (appel gratuit)

    For questions regarding your Klarna payment, please contact Klarna directly.

    Envoyez-nous un email :
    serviceclients.fr@cosstores.com

    Heures d’ouvertures du service clientèle COS en ligne:
    Lundi au Vendredi: 08:00 – 21:00 CET
    Samedi: 09:00 – 17:00 CET
    Dimanche: 09:00 – 17:00 CET

    Germany

    KONTAKT

    Wir freuen uns sehr, von Ihnen zu hören und stehen Ihnen für Fragen, sehr gerne telefonisch zur Verfügung .

    Wenn Sie Fragen über eines unserer Geschäfte haben, verwenden Sie bitte unseren store locator um die benötigten Kontaktdaten zu ermitteln. Somit können Sie direkt dort anrufen oder schriftlich Kontakt aufnehmen.

    Sollten Sie Hilfe bei Ihrer COS online Bestellung benötigen, rufen Sie bitte unser deutschsprachiges Team an:
    0800 8006606 (Kostenfrei, nur für Deutschland)

    For questions regarding your Klarna payment, please contact Klarna directly.

    Gerne können Sie uns eine E-Mail schicken:
    kundenservice.de@cosstores.com

    COS Online Kundenservice Öffnungszeiten:
    Montag bis Freitag: 08:00 – 21:00 CET
    Samstag: 09:00 – 17:00 CET
    Sonntag: 09:00 – 17:00 CET

    HUNGARY

    CONTACT US

    We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can.

    If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call or write to them directly.

    If you’d like help with your COS Online order, please call our English speaking team:
    +44 344 249 20 79 (International call charges apply. Rates vary between providers.)

    For questions regarding your Klarna payment, please contact Klarna  directly.


    Send us an e-mail:
    customerservice@cosstores.com

    COS Online Customer Service Opening Hours:
    Monday - Friday: 09:00 – 22:00 CET
    Saturday: 10:00 – 19:00 CET
    Sunday: 10:00 – 18:00 CET

    Ireland

    CONTACT US

    We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can.

    If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call or write to them directly.

    If you’d like help with your COS Online order, please us:
    +44 344 249 20 79 (International call charges apply. Rates vary between providers.)

    For questions regarding your Klarna payment, please contact Klarna directly.

    Send us an e-mail:
    customerservice@cosstores.com

    COS Online Customer Service Opening Hours
    Monday - Friday: 08:00 – 21:00 GMT
    Saturday: 09:00 – 18:00 GMT
    Sunday: 09:00 – 17:00 GMT

    Italy

    CONTATTACI

    Siamo felici di sentire la Vostra opinione e se c’è qualcosa che desiderate chiederci siamo qui pronti per aiutarVi in ogni modo.

    Nel caso abbiate qualche domanda riguardante uno dei nostri punti vendita Vi suggeriamo di utilizzare lo store locator dove troverete le informazioni relative ad ogni punto vendita, di modo che possiate chiamare o scrivere direttamente.

    Nel caso desideriate un aiuto riguardo al Vostro ordine COS on-line Vi invitiamo a chiamare il nostro servizio clienti in italiano:
    800 599188 (numero gratuito)

    For questions regarding your Klarna payment, please contact Klarna directly.

    Se volete inviarci una e-mail:
    servizioclienti.it@cosstores.com

    Gli Orari di Apertura del Servizio Clienti On-line di COS:
    Lunedì - Venerdì: 08:00 – 21:00 TEC
    Sabato: 09:00 – 17:00 TEC
    Domenica: 09:00 – 17:00 TEC

    Netherlands

    NEEM CONTACT MET ONS OP

    Mocht je vragen hebben dan helpen we je heel graag verder.

    Heb je een vraag over een van onze filialen? Open dan de store locator op de website, daar vind je alle contactgegevens terug.

    Mocht je hulp nodig hebben bij je online COS bestelling, neem dan contact op met ons Nederlandstalige team:
    0900-0400454 (€ 0,075 per gesprek)

    For questions regarding your Klarna payment, please contact Klarna directly.

    Stuur ons een e-mail:
    klantenservice.nl@cosstores.com

    Openingstijden COS online-klantenservice:
    Maandag tot Vrijdag: 08:00 – 21:00 CET
    Zaterdag: 09:00 – 17:00 CET
    Zondag: 09:00 – 17:00 CET

    Norway

    CONTACT US

    We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can.

    If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call or write to them directly.

    If you’d like help with your COS Online order, please call our English speaking team:
    23966555 (International call charges apply. Rates vary between providers.)

    For questions regarding your Klarna payment, please contact Klarna directly.

    Send us an e-mail:
    customerservice@cosstores.com

    COS Online Customer Service Opening Hours:
    Monday - Friday: 09:00 – 22:00 CET
    Saturday: 10:00 – 19:00 CET
    Sunday: 10:00 – 18:00 CET

    Poland

    CONTACT US

    We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can.

    If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call or write to them directly.

    If you’d like help with your COS Online order, please call our English speaking team:
    +44 344 249 20 79 (International call charges apply. Rates vary between providers.)

    For questions regarding your Klarna payment, please contact Klarna directly.

    Send us an e-mail:
    customerservice@cosstores.com

    COS Online Customer Service Opening Hours:
    Monday - Friday: 09:00 – 22:00 CET
    Saturday: 10:00 – 19:00 CET
    Sunday: 10:00 – 18:00 CET

    PORTUGAL

    CONTACT US

    We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can.

    If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call or write to them directly.

    If you’d like help with your COS Online order, please call our English speaking team:
    +44 344 249 20 79 (International call charges apply. Rates vary between providers.)

    For questions regarding your Klarna payment, please contact Klarna directly.

    Send us an e-mail:
    customerservice@cosstores.com

    COS Online Customer Service Opening Hours
    Monday - Friday: 09:00 – 22:00 CET
    Saturday: 10:00 – 19:00 CET
    Sunday: 10:00 – 18:00 CET

    SLOVAKIA

    CONTACT US

    We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can.

    If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call or write to them directly.

    If you’d like help with your COS Online order, please call our English speaking team:
    +44 344 249 20 79 (International call charges apply. Rates vary between providers.)

    For questions regarding your Klarna payment, please contact Klarna directly.

    Send us an e-mail:
    customerservice@cosstores.com

    COS Online Customer Service Opening Hours
    Monday - Friday: 09:00 – 22:00 CET
    Saturday: 10:00 – 19:00 CET
    Sunday: 10:00 – 18:00 CET

    SLOVENIA

    CONTACT US

    We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can.

    If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call or write to them directly.

    If you’d like help with your COS Online order, please call our English speaking team:
    +44 344 249 20 79 (International call charges apply. Rates vary between providers.)

    For questions regarding your Klarna payment, please contact Klarna directly.

    Send us an e-mail:
    customerservice@cosstores.com

    COS Online Customer Service Opening Hours:
    Monday - Friday: 09:00 – 22:00 CET
    Saturday: 10:00 – 19:00 CET
    Sunday: 10:00 – 18:00 CET

    Spain

    CONTACTE CON NOSOTROS

    Nos encanta ayudar a nuestros clientes en todo lo que nos sea posible. Si tiene cualquier pregunta, estamos a su disposición tanto por teléfono como por correo electrónico.

    Si tiene dudas o preguntas sobre nuestros establecimientos, haga clic en la página principal sobre store locator. En dicha sección encontrará la información de contacto para hablar directamente con el personal de los establecimientos.

    Si necesita ayuda con su pedido realizado en COS online, puede contactar con nuestro equipo hispanohablante de las siguientes maneras:
    Llámenos por teléfono:
    91 123 50 88 (coste: llamada local a fijo)

    For questions regarding your Klarna payment, please contact Klarna directly.

    Envíenos un correo electrónico:
    atencioncliente.es@cosstores.com

    Horario de Atención al Cliente de COS:
    De lunes a viernes: de 8 a 21 h
    Sábado: de 9 a 17 h
    Domingo: de 9 a 17 h

    Sweden

    CONTACT US

    We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can.

    If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call or write to them directly.

    If you’d like help with your COS Online order, please call our English speaking team:
    +46 (0) 771-400401 (Landline call charges apply from Sweden. Rates vary between providers.)

    For questions regarding your Klarna payment, please contact Klarna directly.

    Send us an e-mail:
    customerservice@cosstores.com

    COS Online Customer Service Opening Hours
    Monday - Friday: 09:00 – 22:00 CET
    Saturday: 10:00 – 19:00 CET
    Sunday: 10:00 – 18:00 CET

    United Kingdom

    CONTACT US

    We love to hear from you, so if there’s anything you’d like to ask us, we’re here and ready to help in every way we can.

    If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call them directly.

    If you’d like help with your COS Online order, call us:
    0344 249 20 79 (Landline call charges apply from the UK. Rates vary depending on provider.)

    For questions regarding your Klarna payment, please contact Klarna directly.

    Email us:
    customerservice@cosstores.com

    COS Online Customer Service Opening Hours
    Monday - Friday: 08:00 – 21:00 GMT
    Saturday: 09:00 – 18:00 GMT
    Sunday: 09:00 – 17:00 GMT