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During this difficult time, the safety of our customers and COS staff members worldwide is our highest priority.

We are closely monitoring updates in order to act quickly and following advice from the World Health Organisation and local authorities.

Please check our store locator for up to date opening times.

Our online store is currently operating as normal, with high safety measures being taken at our warehouse. However due to the current restrictions, you may experience some delays in delivery. To make sure you have enough time to return your item, we have extended our returns and refunds policy.

You can find out more information for your country on our delivery information and returns & refunds pages.

Please note: we are currently busier than usual and responses from customer service may take longer than normal. Our team are working hard to look into every enquiry and will get back to you as soon as possible. Thank you for your patience during this busy time.