What delivery options do I have?
You can choose
between Standard Home Delivery, Standard Pickup Location and Express
Home Delivery:
Standard Home Delivery (6 € / Free over
100 €, 3-4 days):
We will deliver your purchase within 3-4
working days after receiving your order confirmation.
Standard Pickup Location (6 € / Free over 100€, 3-4 days):
We
will deliver your purchase within 3-4 working days after receiving
your order confirmation. Select Standard Pickup Location as delivery
option in the checkout and search for a convenient Parcel Shop by
entering a postcode. If you nominate someone else to pick up the
parcel on your behalf, they must bring your ID and the Pick-up code
as well as their own ID.
Express Home Delivery (15 €, 1-2 days):
We also
offer a next working day delivery for orders placed before 4:30p.m.
Monday to Friday and before 10:30 a.m. on Saturday. Orders placed
after this will be delivered within two working days. This excludes
Saturday, Sunday and public holidays.
How can I
track my parcel?
As soon as we start packing your order
we will send you a shipment confirmation email with the delivery
information and a link to track your order online. Please note, that
it can take some days before the tracking information is uploaded.
You will also be able to track your order under ‘Orders’ when you
log in at My Account.
Where does COS
deliver?
Items ordered in Austria can only be delivered
to persons 18 years or older, with an address in Austria.
Undeliverable parcels
If unable to deliver
a package according to your chosen delivery option it will
automatically be returned to COS.
What delivery options do I have?
You can choose between Standard Home Delivery, Standard Pickup
Location, Express Home Delivery and Express Pickup Location:
Standard Home Delivery (6 € / Free over 100 €, 2-3 days):
We will deliver your purchase within 2-3 working days after receiving
your order confirmation.
Standard Pickup Location (6 € /
Free over 100 €, 2-3 days):
We will deliver your purchase within
2-3 working days after receiving your order confirmation.
Express Home Delivery (12 €, 1-2 days):
We also offer a next
working day delivery for orders placed before 4.30 p.m. Monday to
Friday and before 1:30 p.m. on Saturday. Orders placed after this will
be delivered within two working days. This excludes Saturday, Sunday
and public holidays.
Express Pickup Location (12 €, 1-2
days):
We also offer a next day delivery for orders placed
before 4:30 p.m. Monday to Friday and before 1:30 p.m. on Saturday.
Orders placed after this will be delivered within two days. This
excludes Saturday, Sunday and public holidays.
Delivery
to a Pickup Location: select Standard Pickup Location or Express
Pickup Location as delivery option in the checkout and search for a
convenient Parcel Shop by entering a postcode. If you nominate someone
else to pick up the parcel on your behalf, they must bring your ID and
the Pickup code as well as their own ID.
How can I
track my parcel?
As soon as we start packing your order
we will send you a shipment confirmation email with the delivery
information and a link to track your order online. Please note, that
it can take some days before the tracking information is uploaded.
You will also be able to track your order under ‘Orders’ when you
log in at My Account.
Where does COS deliver?
Items ordered in Belgium can only be delivered to persons 18
years or older, with an address in Belgium.
Undeliverable parcels
If unable to deliver a package
according to your chosen delivery option it will automatically be
returned to COS.
What delivery options do I have?
You can choose between Standard Home Delivery and Express Home
Delivery:
Standard Home Delivery (9 € / Free over 100 €,
3-5 days):
We will deliver your purchase within 3-5 working days
after receiving your order confirmation.
Express Home
Delivery (15 €, 1-2 days):
We also offer a next working day
delivery for orders placed before 4:30 p.m. Monday to Friday and
before 10:30 a.m. on Saturday. Orders placed after this will be
delivered within two working days. This excludes Saturday, Sunday and
public holidays.
Standard Pickup Location (9 € / Free
over 100 €, 3-5 days):
We will deliver your purchase within 4-6
working days after receiving your order confirmation. Select Standard
Pickup Location as delivery option in the checkout and search for a
convenient Parcel Shop by entering a postcode. If you nominate someone
else to pick up the parcel on your behalf, they must bring your ID and
the Pick-up code as well as their own ID.
How can I
track my parcel?
As soon as we start packing your order
we will send you a shipment confirmation email with the delivery
information and a link to track your order online. Please note, that
it can take some days before the tracking information is uploaded.
You will also be able to track your order under ‘Orders’ when you
log in at My Account.
Where does COS deliver?
Items ordered in Czech Republic can only be delivered to
persons 18 years or older, with an address in Czech Republic.
Undeliverable parcels
If unable to deliver a
package according to your chosen delivery option it will
automatically be returned to COS.
What delivery options do I have?
You can choose between Standard Home Delivery, Standard Pickup
Location and Express Home Delivery:
Standard Home
Delivery (45 DKK / Free over 780 DKK, 2-3 days):
We will deliver
your purchase within 2-3 working days after receiving your order
confirmation.
Standard Pickup Location (45 DKK / Free
over 780 DKK, 2-3 days):
We will deliver your purchase within
2-3 working days after receiving your order confirmation.
Select
Standard Pickup Location or Express Pickup Location as delivery option
in the checkout and search for a convenient Parcel Shop by entering a
postcode. If you nominate someone else to pick up the parcel on your
behalf, they must bring your ID and the Pickup code as well as their
own ID.
Express Home Delivery (160 DKK, 1-2 days):
We also offer a next working day delivery for orders placed before
4:30 p.m. Monday to Friday and before 10:30 a.m. on Saturday. Orders
placed after this will be delivered within two working days. This
excludes Saturday, Sunday and public holidays.
We are
unable to ship to Faroe Island and Greenland.
How can
I track my parcel?
As soon as we start packing your
order we will send you a shipment confirmation email with the
delivery information and a link to track your order online. Please
note, that it can take some days before the tracking information is
uploaded. You will also be able to track your order under ‘Orders’
when you log in at My Account.
Where does COS
deliver?
Items ordered in Denmark can only be delivered
to persons 18 years or older, with an address in Denmark. We do not
ship to the overseas territories (Faroe Island and Greenland).
Undeliverable parcels
If unable to
deliver a package according to your chosen delivery option it will
automatically be returned to COS.
What delivery options do I have?
You can choose
between Standard Pickup Location and Express Home Delivery:
Standard Pickup Location (6 € / Free over 100 €, 4-6
days):
We will deliver your purchase within 4-6 working days
after receiving your order confirmation.
Select Standard
Pickup Location as delivery option in the checkout and search for a
convenient Parcel Shop by entering a postcode. If you nominate
someone else to pick up the parcel on your behalf, they must bring
your ID and the Pickup code as well as their own ID.
Express Home Delivery (15 €, 1-2 days):
We also offer a next
working day delivery for orders placed before 5:30 p.m. Monday to
Friday and before 11:30 a.m. on Saturday. Orders placed after this
will be delivered within two working days. This excludes Saturday,
Sunday and public holidays.
We are unable to ship to
Aland Island.
How can I track my parcel?
As soon as we start packing your order we will send you a
shipment confirmation email with the delivery information and a link
to track your order online. Please note, that it can take some days
before the tracking information is uploaded. You will also be able
to track your order under ‘Orders’ when you log in at My
Account.
Where does COS deliver?
Items ordered in Finland can only be delivered to persons 18 years
or older, with an address in Finland. We do not ship to the
overseas territories (Aland Island).
Undeliverable
parcels
If unable to deliver a package according to
your chosen delivery option it will automatically be returned to COS.
What delivery options do I have?
You can choose
between Standard Home Delivery, Standard Pickup Location and Express
Home Delivery:
Standard Home Delivery (6 € / Free over
100 €, 2-3 days):
We will deliver your purchase within 2-3
working days after receiving your order confirmation.
Standard Pickup Location (6 € / Free over 100 €, 2-3 days):
We
will deliver your purchase within 2-3 working days after receiving
your order confirmation. Select Standard PickUp Location as delivery
option in the checkout and search for a convenient Parcel Shop by
entering a postcode. If you nominate someone else to pick up the
parcel on your behalf, they must bring your ID and the Pickup code
as well as their own ID.
Express Home Delivery (12 €,
1-2 days):
We also offer a next working day delivery for
orders placed before 6:30 p.m. Monday to Friday and before 10:30
a.m. on Saturday. Orders placed after this will be delivered within
two working days. This excludes Saturday, Sunday and public
holidays.
We are unable to ship to Guadeloupe,
Martinique, Guayana, Réunion, New Caledonia, French Polynesia, Wallis
and Futuna, Mayotte, Saint-Martin, Saint Barthélémy, Saint-Pierre and
Miquelon, and the French Southern and Antarctic Lands.
How can I track my parcel?
As soon as we start
packing your order we will send you a shipment confirmation email
with the delivery information and a link to track your order online.
Please note, that it can take some days before the tracking
information is uploaded. You will also be able to track your order
under ‘Orders’ when you log in at My Account.
Where does COS deliver?
Items ordered in France can
only be delivered to persons 18 years or older, with an address in
France. We do not ship to the overseas territories (Guadeloupe,
Martinique, Guayana , Réunion , New Caledonia, French Polynesia,
Wallis and Futuna, Mayotte, Saint-Martin, Saint Barthélémy,
Saint-Pierre and Miquelon, French Southern and Antarctic
Lands).
Undeliverable parcels
If unable
to deliver a package according to your chosen delivery option it
will automatically be returned to COS.
What delivery options do I have?
You can choose
between Standard Home Delivery, Standard Pickup Location, Express
Home Delivery and Express Pickup Location:
Standard
Home Delivery (6 € / Free over 100 €, 2-3 days):
We will
deliver your purchase within 4-5 working days after receiving your
order confirmation.
Standard Pickup Location (6 € /
Free over 100 €, 2-3 days):
We will deliver your purchase within
4-5 working days after receiving your order confirmation.
Express Home Delivery (12 €, 1-2 days):
We also offer a next
working day delivery for orders placed before 2:30 p.m. Monday to
Friday. Orders placed after this will be delivered within two working
days. This excludes Saturday, Sunday and public holidays.
Express Pickup Location (12 €, 1-2 days):
We also offer a next
working day delivery for orders placed before 2:30 p.m. Monday to
Friday. Orders placed after this will be delivered within two working
days. This excludes Saturday, Sunday and public holidays.
Delivery to a Pickup Location: select Standard Pickup Location or
Express Pickup Location as delivery option in the checkout and search
for a convenient Parcel Shop by entering a postcode. If you nominate
someone else to pick up the parcel on your behalf, they must bring
your ID and the Pickup code as well as their own ID.
We
are unable to ship to Helgoland and Busingen.
How
can I track my parcel?
As soon as we start packing your
order we will send you a shipment confirmation email with the
delivery information and a link to track your order online. Please
note, that it can take some days before the tracking information is
uploaded. You will also be able to track your order under ‘Orders’
when you log in at My Account.
Where does COS
deliver?
Items ordered in Germany can only be delivered
to persons 18 years or older, with an address in Germany. We do not
ship to the overseas territories (Island Helgoland and area of
Busingen).
Undeliverable parcels
If
unable to deliver a package according to your chosen delivery option
it will automatically be returned to COS.
What delivery options do I have?
You can choose
between Standard Home Delivery, Standard Pickup Location and Express
Home Delivery:
Standard Home Delivery (9 € / Free over
100 €, 3-5 days):
We will deliver your purchase within 3-5
working days after receiving your order confirmation.
Standard Pickup Location (9 € / Free over 100 €, 3-5 days):
We
will deliver your purchase within 3-5 working days after receiving
your order confirmation. Select Standard Pickup Location as delivery
option in the checkout and search for a convenient Parcel Shop by
entering a postcode. If you nominate someone else to pick up the
parcel on your behalf, they must bring your ID and the Pick-up code
as well as their own ID.
Express Home Delivery (15 €,
1-2 days):
We also offer a next working day delivery for
orders placed before 4:30 p.m. Monday to Friday and before 10:30
a.m. on Saturday. Orders placed after this will be delivered within
two working days. This excludes Saturday, Sunday and public
holidays.
How can I track my parcel?
As
soon as we start packing your order we will send you a shipment
confirmation email with the delivery information and a link to track
your order online. Please note, that it can take some days before
the tracking information is uploaded. You will also be able to track
your order under ‘Orders’ when you log in at My Account.
Where does COS deliver?
Items ordered
in Hungary can only be delivered to persons 18 years or older, with
an address in Hungary.
Undeliverable parcels
If unable to deliver a package according to your chosen
delivery option it will automatically be returned to COS.
What delivery options do I have?
You can choose
between Standard Home Delivery and Express Home Delivery:
Standard Home Delivery (9 € / Free over 100 €, 3-5
days):
We will deliver your purchase within 3-5 working days
after receiving your order confirmation.
Express Home
Delivery (15 €, 1-2 days):
We also offer a next working day
delivery for orders placed before 5:30 p.m. Monday to Friday and
before 9:30 a.m. on Saturday. Orders placed after this will be
delivered within two working days. This excludes Saturday, Sunday
and public holidays.
How can I track my parcel?
As soon as
we start packing your order we will send you a shipment
confirmation email with the delivery information and a link to
track your order online. Please note, that it can take some days
before the tracking information is uploaded. You will also be able
to track your order under ‘Orders’ when you log in at My
Account.
Where does COS deliver?
Items ordered in Ireland can only be delivered to persons 18 years
or older, with an address in Ireland.
Undeliverable parcels
If unable to deliver a
package according to your chosen delivery option it will
automatically be returned to COS.
What delivery options do I have?
You can choose
between Standard Home Delivery and Express Home Delivery:
Standard Home Delivery (9 € / Free over 100 €, 3-5
days):
We will deliver your purchase within 3-5 working days
after receiving your order confirmation.
Express Home
Delivery (15 €, 1-2 days):
We also offer a next working day
delivery for orders placed before 4:30 p.m. Monday to Friday and
before 10:30 a.m. on Saturday. Orders placed after this will be
delivered within two working days. This excludes Saturday, Sunday and
public holidays.
We are unable to ship to Campione
d'Italia, Livigno, San Marino, and the Vatican City.
How can I track my parcel?
As soon as we start packing
your order we will send you a shipment confirmation email with the
delivery information and a link to track your order online. Please
note, that it can take some days before the tracking information is
uploaded. You will also be able to track your order under ‘Orders’
when you log in at My Account.
Where does COS
deliver?
Items ordered in Italy can only be delivered to
persons 18 years or older, with an address in Italy. We do not ship
to the overseas territories (Campione d'Italia, Livigno, San Marino,
and Vatican City).
Undeliverable parcels
If unable to deliver a package according to your chosen
delivery option it will automatically be returned to COS.
What delivery options do I have?
You can choose
between Standard Home Delivery, Standard Pickup Location, Express
Home Delivery and Express Pickup Location:
Standard
Home Delivery (6 € / Free over 100 €, 3-5 days):
We will
deliver your purchase within 3-5 working days after receiving your
order confirmation.
Standard Pickup Location (6 € /
Free over 100 €, 3-5 days):
We will deliver your purchase within
3-5 working days after receiving your order confirmation.
Express Home Delivery (12 €, 1-2 days):
We also offer a next
working day delivery for orders placed before 7.30pm Sunday to Friday.
Orders placed after this will be delivered within two working days.
This excludes Saturday, Sunday and public holidays.
Express Pickup Location (12 €, 1-2 days):
We also offer a next
working day delivery for orders placed before 4:30 p.m. Monday to
Friday and before 1:30 p.m. on Saturday. Orders placed after this will
be delivered within two working days. This excludes Saturday, Sunday
and public holidays.
Delivery to a Pickup Location:
select Standard Pickup Location or Express Pickup Location as delivery
option in the checkout and search for a convenient Parcel Shop by
entering a postcode. If you nominate someone else to pick up the
parcel on your behalf, they must bring your ID and the Pickup code as
well as their own ID.
We are unable to ship to Aruba,
Curacao, Sint Maarten, Bonaire, Saba and Sint Eustatius.
How can I track my parcel?
As soon as we start
packing your order we will send you a shipment confirmation email
with the delivery information and a link to track your order online.
Please note, that it can take some days before the tracking
information is uploaded. You will also be able to track your order
under ‘Orders’ when you log in at My Account.
Where
does COS deliver?
Items ordered in the Netherlands can
only be delivered to persons 18 years or older, with an address in
the Netherlands. We do not ship to the overseas territories (Aruba
and the relevant territories of the (Dutch) Antilles).
Undeliverable parcels
If unable to deliver a
package according to your chosen delivery option it will
automatically be returned to COS.
What delivery options do I have?
You can choose between Standard Home Delivery and Standard
Pickup Location:
Standard Home Delivery (65 NOK / Free
over 1,000 NOK, 4-6 days):
Standard Pickup Location (45
NOK / Free over 1,000 NOK, 4-6 days):
We will deliver your
purchase within 4-6 working days after receiving your order
confirmation. Select Standard Pickup Location as delivery option in
the checkout and search for a convenient Parcel Shop by entering a
postcode. If you nominate someone else to pick up the parcel on your
behalf, they must bring their own ID.
How can I track my parcel?
As soon as we start packing
your order we will send you a shipment confirmation email with the
delivery information and a link to track your order online. Please
note, that it can take some days before the tracking information is
uploaded. You will also be able to track your order under ‘Orders’
when you log in at My Account.
Where does COS deliver?
Items ordered in Norway can only be delivered to persons 18
years or older, with an address in Norway.
Undeliverable parcels
If unable to deliver a package according to your chosen
delivery option it will automatically be returned to COS.
What delivery options do I have?
You can choose
between Standard Home Delivery, Standard Pickup Location and Express
Home Delivery:
Standard Home Delivery (9 € / Free over
100 €, 3-5 days):
We will deliver your purchase within 3-5
working days after receiving your order confirmation.
Standard Pickup Location (9 € / Free over 100 €, 3-5 days):
We
will deliver your purchase within 3-5 working days after receiving
your order confirmation. Select Standard Pickup Location as delivery
option in the checkout and search for a convenient Parcel Shop by
entering a postcode. If you nominate someone else to pick up the
parcel on your behalf, they must bring your ID and the Pick-up code
as well as their own ID.
Express Home Delivery (15 €, 1-2 days):
We also
offer a next working day delivery for orders placed before 4:30 p.m.
Monday to Friday and before 10:30 a.m. on Saturday. Orders placed
after this will be delivered within two working days. This excludes
Saturday, Sunday and public holidays.
How can I
track my parcel?
As soon as we start packing your order
we will send you a shipment confirmation email with the delivery
information and a link to track your order online. Please note, that
it can take some days before the tracking information is uploaded.
You will also be able to track your order under ‘Orders’ when you
log in at My Account.
Where does COS
deliver?
Items ordered in Poland can only be delivered to
persons 18 years or older, with an address in Poland.
Undeliverable parcels
If unable to deliver a
package according to your chosen delivery option it will
automatically be returned to COS.
What delivery options do I have?
You can choose
between Standard Home Delivery and Express Home Delivery:
What delivery options do I have?
You can choose between
Standard Home Delivery, Standard Pickup Location and Express Home
Delivery:
Standard Home Delivery (9 € / Free over 100
€, 4-6 days):
We will deliver your purchase within 4-6 working
days after receiving your order confirmation.
Standard
Pickup Location (9 € / Free over 100 €, 4-6 days):
We will
deliver your purchase within 4-6 working days after receiving your
order confirmation. Select Standard Pickup Location as delivery
option in the checkout and search for a convenient Parcel Shop by
entering a postcode. If you nominate someone else to pick up the
parcel on your behalf, they must bring your ID and the Pick-up code as
well as their own ID.
Express Home Delivery (15 €, 1-2
days):
We also offer a next working day delivery for orders
placed before 5:30 p.m. Monday to Friday and before 9:30 a.m. on
Saturday. Orders placed after this will be delivered within two
working days. This excludes Saturday, Sunday and public
holidays.
How can I track my parcel?
As
soon as we start packing your order we will send you a shipment
confirmation email with the delivery information and a link to track
your order online. Please note, that it can take some days before
the tracking information is uploaded. You will also be able to track
your order under ‘Orders’ when you log in at My Account.
We are unable to ship to the Azores and Madeira.
Where does COS deliver?
Items ordered in
Portugal can only be delivered to persons 18 years or older, with an
address in Portugal. We do not ship to the overseas territories
(Guadeloupe, Martinique, Guayana , Réunion , New Caledonia, French
Polynesia, Wallis and Futuna, Mayotte, Saint-Martin, Saint
Barthélémy, Saint-Pierre and Miquelon, French Southern and Antarctic
Lands).
Undeliverable parcels
If unable
to deliver a package according to your chosen delivery option it
will automatically be returned to COS.
What delivery options do I have?
You can choose
between Standard Home Delivery, Standard Pickup Location and Express
Home Delivery:
Standard Home Delivery (9 € / Free over
100 €, 3-5 days):
We will deliver your purchase within 3-5
working days after receiving your order confirmation.
Standard Pickup Location (9 € / Free over 100 €, 3-5 days):
We
will deliver your purchase within 3-5 working days after receiving
your order confirmation. Select Standard Pickup Location as delivery
option in the checkout and search for a convenient Parcel Shop by
entering a postcode. If you nominate someone else to pick up the
parcel on your behalf, they must bring your ID and the Pick-up code
as well as their own ID.
Express Home Delivery (15 €,
1-2 days):
We also offer a next working day delivery for
orders placed before 4:30 p.m. Monday to Friday and before 10:30
a.m. on Saturday. Orders placed after this will be delivered within
two working days. This excludes Saturday, Sunday and public
holidays.
How can I track my parcel?
As soon as we start packing your order we will send you a shipment
confirmation email with the delivery information and a link to track
your order online. Please note, that it can take some days before
the tracking information is uploaded. You will also be able to track
your order under ‘Orders’ when you log in at My Account.
Where does COS deliver?
Items ordered in
Slovakia can only be delivered to persons 18 years or older, with an
address in Slovakia.
Undeliverable parcels
If unable to deliver a package according to your chosen
delivery option it will automatically be returned to COS.
What delivery options do I have?
You can choose
between Standard Home Delivery and Express Home Delivery:
Standard Home Delivery (9 € / Free over 100 €, 3-4
days):
We will deliver your purchase within 3-4 working days
after receiving your order confirmation.
Express Home
Delivery (15 €, 1-2 days):
We also offer a next working day
delivery for orders placed before 4;30 p.m. Monday to Friday and
before 10:30 a.m. on Saturday. Orders placed after this will be
delivered within two working days. This excludes Saturday, Sunday and
public holidays.
How can I track my parcel?
As soon as we start packing your order we will send you a
shipment confirmation email with the delivery information and a link
to track your order online. Please note, that it can take some days
before the tracking information is uploaded. You will also be able to
track your order under ‘Orders’ when you log in at My Account.
Where does COS deliver?
Items ordered in
Slovenia can only be delivered to persons 18 years or older, with an
address in Slovenia.
Undeliverable parcels
If unable to deliver a package according to your chosen
delivery option it will automatically be returned to COS.
What delivery options do I have?
You can choose
between Standard Home Delivery and Express Home Delivery:
Standard Home Delivery (6 € / Free over 100 €, 3-5
days):
We will deliver your purchase within 3-5 working days
after receiving your order confirmation.
Standard Pickup
Location (6 € / Free over 100 €, 3-5 days): We will deliver your
purchase within 3-5 working days after receiving your order
confirmation.
Express Home Delivery (15 €, 1-2 days):
We also offer a next working day delivery for orders placed
before 6:30 p.m. Monday to Friday and before 10:30 a.m. on Saturday.
Orders placed after this will be delivered within two working days.
This excludes Saturday, Sunday and public holidays.
We
are unable to ship to the Canary Islands, Ceuta and Melilla.
How can I track my parcel?
As soon as we start packing your order we will send you a
shipment confirmation email with the delivery information and a link
to track your order online. Please note, that it can take some days
before the tracking information is uploaded. You will also be able
to track your order under ‘Orders’ when you log in at My
Account.
Where does COS deliver?
Items ordered in Spain can only be delivered to persons 18 years
or older, with an address in Spain. We do not ship to the overseas
territories (Canary Islands, Ceuta and Melilla).
Undeliverable parcels
If unable to deliver a package
according to your chosen delivery option it will automatically be
returned to COS.
What delivery options do I have?
You can choose
between Standard Pickup Location and Express Home Delivery:
Standard Pickup Location (45 SEK / Free over 990 SEK, 3-4
days):
We will deliver your purchase within 3-4 working days
after receiving your order confirmation. Select Standard Pickup
Location as delivery option in the checkout and search for a
convenient Parcel Shop by entering a postcode. If you nominate
someone else to pick up the parcel on your behalf, they must bring
your ID and the Pickup code as well as their own ID.
Express Home Delivery (150 SEK, 1-2 days):
We also offer a next
working day delivery for orders placed before 4:30 p.m. Monday to
Friday and before 10:30 a.m. on Saturday. Orders placed after this
will be delivered within two working days. This excludes Saturday,
Sunday and public holidays.
How can I track my
parcel?
As soon as we start packing your order we will
send you a shipment confirmation email with the delivery information
and a link to track your order online. Please note, that it can take
some days before the tracking information is uploaded. You will also
be able to track your order under ‘Orders’ when you log in at My
Account.
Where does COS deliver?
Items
ordered in Sweden can only be delivered to persons 18 years or
older, with an address in Sweden.
Undeliverable
parcels
If unable to deliver a package according to your
chosen delivery option it will automatically be returned to COS.
What delivery options do I have?
You can choose
between Standard Home Delivery, Standard Pickup Location and Express
Home Delivery:
Standard Home Delivery (£6 / Free over
£90, 2-3 days):
We will deliver your purchase within 2-3
working days after receiving your order confirmation.
Standard Pickup Location (£6 / Free over £90, 2-3 days):
We
will deliver your purchase within 2-3 working days after receiving
your order confirmation. Select Standard PickUp Location as delivery
option in the checkout and search for a convenient Parcel Shop by
entering a postcode. If you nominate someone else to pick up the
parcel on your behalf, they must bring your ID and the Pick-up code
as well as their own ID.
Express Home Delivery (£15,
1-2 days):
We also offer a next working day delivery for
orders placed before 5:30 p.m. Monday to Friday and before 9:30 a.m.
on Saturday. Orders placed after this will be delivered within two
working days. This excludes Saturday, Sunday and Public
Holidays.
We are unable to ship to Jersey, Guernsey and
Isle of Man.
How can I track my parcel?
As soon as we start packing your order we will send you a shipment
confirmation email with the delivery information and a link to track
your order online. Please note, that it can take some days before
the tracking information is uploaded. You will also be able to track
your order under ‘Orders’ when you log in at My Account.
Where does COS deliver?
Items ordered in United
Kingdom can only be delivered to persons 18 years or older, with an
address in United Kingdom. We do not ship to the overseas
territories (Isle of Man, Jersey and Guernsey).
Undeliverable parcels
If unable to deliver a package
according to your chosen delivery option it will automatically be
returned to COS.