Privacy Notice COS Account
1. Why do we use your
personal data?
We will use your personal data to create and manage your
personal account in order to give you a personalized and relevant
experience at COS.
We will provide you with your order history
and details around your orders and enable you to handle your account
settings (including marketing preferences). We will also provide you
with easy ways to maintain accurate and updated information such as
contact details and payment information. Further we will enable you to
save items in your shopping bag and offer you size recommendations on
the products you've purchased from us.
In order to
provide you with relevant product recommendations COS will process
your navigation and browsing on our digital platforms, your shopping
history as well as the data you submitted to us through your
account.
2. What types of personal data do we
collect?
We will always process your e-mail address and password that
you submit to us when you sign up for a COS account.
We
will process following categories of personal data if you choose to
provide it to us:
- contact information such as name, address,
telephone number
- date of birth
- gender
-
country
- account settings
- encrypted payment card
information
We will process the following categories of
personal data if you make a purchase
- order history
-
delivery information
- payment history
We will also
process the following categories of personal data connected to your
cookies
- click history
- navigation and browsing
history
3. Who has access to your personal data?
Data that is forwarded to third parties, is only used to
provide you with the services mentioned above, to optimize the website
we use website agencies and analysis tools for product rating.
4. What is the legal ground to process your personal
data?
The processing of your personal data for your account are based
on your consent when you create your COS account.
The processing
of your personal data to provide you with relevant product information
is based on our legitimate interest.
5. Your right to withdraw your consent:
You have the right to withdraw your consent for the processing
of your personal data at any time. When you do so your account will
cease to exist and COS will not be able to provide you with the
services mentioned above.
6. How long do we save your data?
We will keep your data for as long as you have an active COS
account.
You have the right to terminate your account at any
time, if you choose to do so your account will cease to exist and you
are being considered inactive. We will keep your personal data in
there are any legal requirements and if there is an open
dispute.
We will consider you an inactive account owner if you
haven't
- opened an e-mail within 1 year,
- not placed any
orders within 3 years or
- not logged in within 2 years
-
made any club activites within 3 years
After your account has
been terminated your data will be deleted.
7. Your
right to object to processing of your data:
You have the right to object to processing of your personal
data that is based on COS legitimate interest by contacting
customerservice@cosstores.com. Your account will then be deleted and
we will not be able to carry out our services to you.
View our full Privacy Notice here.