Content of the page

What delivery options do I have?​
We offer Standard Home Delivery​​

Standard Home Delivery (CHF 6 / Free over CHF 230):​
We will deliver your purchase within 4-5 working days after receiving your order confirmation.​

How can I track my parcel?​
As soon as we start packing your order we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is uploaded. You will also be able to track your order under ‘Orders’ when you log in at My Account.​

Where does COS deliver?​
Items ordered in Switzerland can only be delivered to persons 18 years or older, with an address in Switzerland.​

Online shopping outside the country of residence
If you would like to order something while you are abroad, change the shipping country to match your current location and provide a local delivery address.​

Undeliverable parcels
If unable to deliver a package according to your chosen delivery option it will automatically be returned to COS.​