Alternative picture
Content of the page

We’re currently experiencing a high volume of requests and responses may take longer than usual. Our customer service team are working hard to look into every enquiry and will get back to you as soon as possible. Thank you for patience during this busy time.

CONTACT US

Our Customer service is provided in English.

Email: customerservice.international@cosstores.com

Customer Service Opening Hours (CET)
Weekdays: 9am–4am
Weekends: 10am-4am

Phone+46 844 682 600
Landline call charges apply to Sweden. Rates vary between providers.

Phone Support Opening Hours (CET)
Weekdays: 10:00 – 19:00
Weekends: 13:00 – 17:00

Web call: For instant help, you can call us for free through your internet connection.

By clicking this button you will leave our website and start the web application of our service provider. You can close the new browser window at any time to cancel the call and return to the COS website.

PAYMENT

For questions regarding your payment, please contact Klarna or PayPal

DELIVERY

For questions about your delivery, please contact customer service.

IMPORT DUTIES AND TAX FEES

For questions about the above, please contact your local UPS.