Contact Us

We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can.

If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call or write to them directly.

If you’d like help with your COS Online order, please us:
+44 344 249 20 79 (International call charges apply. Rates vary between providers.)

Send us an e-mail:
customerservice@cosstores.com

We are currently receiving a high number of contacts and it may take a little longer than usual for us to get back to you. If your query is urgent, it is preferable to call rather than email.

COS Online Customer Service Opening Hours
Monday - Friday: 08:00 – 21:00 GMT
Saturday: 09:00 – 18:00 GMT
Sunday: 09:00 – 17:00 GMT