Contact Us

We love to hear from you, so if there’s anything you’d like to ask us, we’re here and ready to help in every way we can.

If you have a question about one of our stores, please use the store locator to find the store’s contact information so that you can call them directly.

If you’d like help with your COS Online order, call us:

0344 249 20 79 (Landline call charges apply from the UK. Rates vary depending on provider.)

Email us:
customerservice@cosstores.com

We receive a high number of emails at peak times, so if your query is urgent, please call us rather than sending an email.

COS Online Customer Service Opening Hours
Monday - Friday: 08:00 – 21:00 CET
Saturday: 09:00 – 18:00 CET
Sunday: 09:00 – 17:00 CET

Please note that we are closed on Christmas Day 25th December.